Sales Blog

In another value-packed episode of Outside Sales Talk, host Steve Benson sat down with Janice B Gordon - the customer growth expert, author of Business Evolution, co-author of Heels to Deals, and host of the popular Scale Your Sales podcast - and got a masterclass in why the fastest path to sales growth isn't more cold outreach. It's deeper relationships with the customers you already have. Having built an entire framework around retention-first selling, Janice B Gordon challenges the “spray-and-pray mentality” head-on and hands listeners a complete playbook for building the kind of trust, loyalty, and referral engine that makes…

What happens when globally renowned keynote speaker and efficiency expert Juliet Funt sits down with Outside Sales Talk host Steve Benson to talk virtual selling? You get a masterclass in the stuff most sales trainers never think to cover - the production, the presence, the psychology, and the practical tricks that separate "good enough" from genuinely great on camera. Juliet Funt didn't just share theory; she gave Steve - and by extension, every outside salesperson tuning in - a concrete, actionable playbook for showing up better in every virtual room they enter, and we've distilled the best of it…

If you've ever felt like cold calling is a necessary evil of sales life, Joanne Black is here to tell you otherwise - emphatically. As America's leading authority on referral selling, Joanne Black sat down with Outside Sales Talk host Steve Benson to share the system she's spent over 30 years perfecting: one that replaces cold outreach with warm introductions, transforms existing relationships into a pipeline engine, and makes the dreaded cold call a thing of the past. The conversation was packed with actionable wisdom, and we've distilled the best of it right here so you can start putting…

When Bill Rice sat down with Steve Benson on the Outside Sales Talk podcast, Bill delivered a masterclass in leveraging AI and automation to revolutionize modern sales operations. As the founder of Kaleidico and Bill Rice Strategy Group, Rice brings decades of experience helping companies optimize their sales processes - from the pre-Google era to today's AI-driven landscape. In this article, we're distilling his most actionable insights so you can immediately apply these strategies to boost your productivity, close more deals, and stay ahead of the competition. Want to explore the full interview for even more Bill Rice sales…