Eamonn Faherty's Posts

A B2B Customer Relationship Management (CRM) system is a vital tool that every field salesperson working in B2B sales needs to possess. By providing an easily accessible database of important customer information, a B2B CRM not only serves as an effective tool for storing this info, it can serve as the perfect catalyst for driving revenue growth for your sales team. In this detailed and complete guide to B2B CRM, we’ll delve into what exactly a B2B CRM is, strategies you can use to ensure optimal performance, and a few of the top B2B CRM software available on the market....

For field service teams to be successful and meet the ever-growing expectations of customers, they need to achieve a level of efficiency that will allow them to deliver high-quality work within specific time frames. If they fail to do so, they will inevitably lose out to eager competitors who are constantly striving to pull ahead of them in the marketplace.  With technology developing at a breakneck speed, it’s paramount that field service teams stay ahead of these advancements to ensure they are one step ahead of the competition. Keeping on top of the latest developments is no longer a choice....

All field teams know the importance of getting their mapping and routing right. Planning their schedule and driving their route everyday is a time consuming part of the job. To be efficient, field teams need to prioritize their time as they move around the map, and have a well planned route to all the locations they visit in a week.  Modern apps can make this process way better, but for field teams who are looking to get started with a new app, the process can seem daunting at first. When you search for mapping or routing software that works with....

The speed and effectiveness of a field team’s service can make or break a company.  Customers won’t hesitate to look elsewhere to satisfy their needs if a service isn’t performed at the required level. Sloppy work, inefficiency, lack of timeliness, or countless other reasons can make or break a field team’s success.  Choosing the right Field Service Management (FSM) software to include in your tech stack can be the key ingredient that will help propel your service team to reach new heights. In this analysis, we’ll discuss the best field service management software that is available today, breaking them down by category....