Relationship Management

We’re not so different, you and I...except, like, I’ve never functioned without a smartphone…       Millennials are a confusing bunch of people and learning how to sell to millennials can be even more confusing. Understanding their likes and dislikes, what they do and don’t buy, how they make business decisions, or life decisions in general, can be really hard. Like, harder than coming up with some witty comparison about how difficult millennials are to deal with without falling into any cheap overused clichés like “harder than trying to catch smoke with your bare hands”. How do I know this you may....

‘I have learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel’      - Maya Angelou Most sales training is based on closing the deal, getting the customer to sign the dotted line and immediately looking for the next contract. While this is obviously important, it’s not the be all and end all in sales. What you do after signing a customer or client is just as, if not more, important. A customer’s impression about your customer relations is paramount. One Oracle study even estimated that 9 in....

It’s the holiday season again, and it’s time to find the perfect gift for your favorite salesperson. Finding the right gift for the sales rep in your life can be a tough feat. Sales reps live a fast-paced and busy lifestyle that requires reliable tools. Check out these awesome 9 awesome holiday gift Ideas for sales reps that are guaranteed to help them travel with ease. Business Backpack Field sales reps travel from client to client with a variety of presentation materials for each pitch. Keeping track of their documents, laptop, USB drives, etc requires a functional bag.  Gifting....

Thinking about expanding your business to Germany? Maybe Spain? There’s only one problem - you don’t speak German or Spanish. There are untapped markets you’ll never access if you don’t learn how to communicate with people in other countries. As the world becomes more globalized and industries begin to cross borders, the need for clear and effective communication grows. Language barriers prevent many companies from growing as fast as they could. Fortunately there are ways to overcome language barriers! Using Translation Websites First and foremost make sure your website is available in multiple languages. Not only does this provide....