Relationship Management

The Dynamics of Face-to-Face VS Phone Interaction
The Dynamics of Face-to-Face VS Phone Interaction Modern technology is increasingly evolving and competition is more fierce than ever. To stay competitive, companies cut costs wherever they can.   In sales, calling people rather than meeting them face-to-face is as a great way to save money. Saving money on gas and vehicle costs can be beneficial to your company’s bottom line. But at what expense? To determine the right selling strategy for your company, you should consider the dynamics of face-to-face versus over-the-phone interactions with customers.
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7 Smart Ways to Collect Customer Feedback
7 Smart Ways to Collect Customer Feedback Your customers have firsthand experience with your products and services. Therefore, they're in the best position to tell you what they want and what they don’t want.  Making business decisions without hearing from them could be damaging for your company's reputation. So by hearing directly from your customers, you’ll be able to implement their feedback and reap the benefits immediately.
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How to Break into Medical Device Sales [+Tips for First Time Reps]
How to Break into Medical Device Sales [+Tips for First Time Reps] Medical device sales reps are top earners in the healthcare industry, with their average salary coming in at around $124,000. Competitive compensation is a major draw, but it’s not the only thing medical device sales jobs have to offer. Wouldn’t you prefer a position where the job is meaningful, flexible, and challenging?  If this sounds good to you, the next question is how do you start? Breaking into the industry is a challenge in itself. The job of a medical device sales rep isn’t entry level, but it isn’t ultra exclusive either. People from different backgrounds, from nurses to new grads....
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Sales Meeting Ideas: 9 Fun Activities Your Sales Team Will Love
Sales Meeting Ideas: 9 Fun Activities Your Sales Team Will Love What are the benefits of team building activities? Opportunity to have some funBuilds trust among team membersImproves creativity and communicationFosters a feeling of belongingBoosts overall morale and productivityBrings remote teams closer together Especially if your sales team works remotely, the opportunities to get to really know your team members are limited. Team building activities are not only a way for your team to destress and decompress from the work week, but they also help foster trust among team members and allow you to get to know each other better.
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How Creativity Can Benefit Your Customer Service
How Creativity Can Benefit Your Customer Service Creativity is what is always behind the solutions to any seemingly impossible problem.  In the world of customer service, creativity means that your reps are adaptable and your company’s approach is leading-edge. It means you take customer feedback seriously and have the courage to try out-of-the-box strategies. Let’s take a look at how fostering these types of creativity in your team can benefit your customer servic
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