Negotiation

How to Close Sales with FBI Secrets: Chris Voss’s Playbook
How to Close Sales with FBI Secrets: Chris Voss’s Playbook You may have read his acclaimed book, Never Split the Difference or heard one of his Harvard lectures on negotiation. But here, Chris Voss brings his FBI-honed tactics to transform how you approach and close sales deals.  Drawing from his 24 years as an FBI hostage negotiator and his work as CEO of the Black Swan Group, Chris Voss sat down and shared game-changing negotiation strategies with Badger Maps CEO Steve Benson. Far from splitting the difference, Voss’s approaches leverage emotional intelligence, tactical empathy, and counterintuitive techniques to help salespeople close deals faster and smarter.  I’ve taken the liberty of....
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Closed Lost: 8 Reasons Your Sales Reps Are Losing Deals
Closed Lost: 8 Reasons Your Sales Reps Are Losing Deals Imagine this: You’re tracking a good-sized account that’s been in the pipeline for months. You and your team have had multiple meetings with multiple decision-makers, your product is a great solution, and the demo seemed to have gone smoothly. But then, just as the finish line is in sight, you see it marked as “closed lost” in your CRM dashboard. Why are sales dropping?  It’s a familiar and frustrating experience for most seasoned sales teams. And while every sales rep faces some losses, high-performing teams don’t just shrug it off - they dig in to analyze why the sale didn’t....
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The Ultimate Guide to Customer Retention: Strategies for B2B Success
The Ultimate Guide to Customer Retention: Strategies for B2B Success While it’s crucial that all B2B entities understand the importance of customer retention, not every one of them does.  I remember seeing a recent office exchange between a newly graduated salesperson and his veteran sales manager. The sales manager, let’s say his name was Michael, had asked the new salesperson, let’s say his name was Ryan, to share if business school had taught him any useful sales tips.  Ryan: Is it cheaper to sign a new customer? Or to keep an existing customer?  Michael: Uh… it’s equal.  Ryan: It is TEN TIMES more expensive to sign a new customer.  Michael....
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3 Powerful Sales Presentation Tips to Close the Deal
3 Powerful Sales Presentation Tips to Close the Deal Have you ever walked into a sales meeting feeling like your sales presentation might put the audience to sleep instead of closing the deal?  Crafting a powerful sales presentation is like having a secret weapon.  Forget just throwing information at people. Your visual performance must be attention-grabbing and address your audience's pain points.  Luckily, you don't need to be a born presenter to create a presentation that packs a punch.  We’ve gathered the best sales presentation tips that will elevate your pitch and help you increase your close rate. Let’s check them out!
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5 Ways to Leverage Technology for Smarter Customer Visits
5 Ways to Leverage Technology for Smarter Customer Visits The digital revolution has transformed every aspect of how a sales rep operates.  This is especially true when it comes to sales and customer visits. As technology continues to evolve at breakneck speed, leveraging the latest sales tools and technology for your customer visits is no longer an option.  In many ways, it has become a necessity for staying ahead of the curve as innovation is the key to outperforming your competition.  So let’s check out 5 surefire ways to leverage technology for smarter customer visits.
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