Sales Management

One thing that every sales team needs to prioritize is customer service. Customer service is the voice and face of the company, especially when it comes to outside sales.  Your salespeople represent the company in the eyes of the clients. As such, inappropriate handling of clients can damage the reputation of a company.  While small businesses are expected to provide excellent customer service, not all of them train their teams well enough to do so.The quality of customer service that an organization offers can break or build a new relationship with potential clients.   The following are tips that can be…

Did you know over 60% of companies say channel partners help strengthen their annual revenue? When implemented correctly, channel sales can be the key to lifting your business to the next level.  It is a strategy that can be adopted by businesses of all types.  Is your company in a position to implement a channel sales strategy?  Keep reading to learn more about channel sales and understand if it is the right way to grow your business.  What Is Channel Sales? Channel Sales is the practice of distributing your product to consumers through different selling platforms.  Say your direct sales…

In today’s business climate, where extended buying cycles reign supreme and scalability is coveted, Sales Ops are key to a successful sales organization. However, as it is a recent development of the sales arm, and its responsibilities are closely tied to both sales management and sales enablement, many of its functions remain hazy.  Let’s shed some light on the world of Sales Operations...   Sales operations have been around since the mid 1970’s, when XEROX developed the first Sales Ops team. The need developed when sales management could no longer juggle sales strategy, territory management, and data crunching with sales leadership.  …

There are thousands of different leadership styles.  They are the subject of college coursework, unlimited journal articles, and countless books. Supervisors, managers, and executives all develop unique leadership styles, whether they’re on factory floors, in I.T., H.R., or marketing and sales. Great leaders are essential for the success of any business, but let’s face it: revenue is mostly generated by sales. And sales success is dependent on those sales reps who find leads, nurture them, and ultimately seal the deal. To do this, they rely on their own skill sets, but also on the training, direction, coaching, and support of…